Tenant Resources

    Renting with Street Management — Queensland Tenants

    Everything you need to manage your tenancy — from applications to maintenance requests, all in one place.

    Portal LoginContact Us

    What should I do in an emergency?

    For after-hours emergencies (burst pipes, no power, security issues), call our after-hours emergency line on 0423 422 708 immediately. For non-urgent matters, submit a maintenance request through our portal.

    Alex, our AI assistant, answers questions 24/7. Our team responds Monday to Friday, 9am–5pm, and urgent maintenance is handled under your lease's emergency repair process.

    How Can We Help?

    Get In Touch

    Whether you're looking to apply for a property or need to report a maintenance issue, we've got you covered.

    Request an Application Form

    Enter your details and we'll send a tenant application form directly to your phone.

    We collect this information to send you the application form and respond to your enquiry. See our Privacy Policy for how we handle your information.

    Report a Maintenance Issue

    Submit your request and we'll coordinate with our trusted tradespeople.

    We collect this information to action your maintenance request and contact you and the property owner about it. See our Privacy Policy for how we handle your information.

    Tenant Portal

    Simple Online Rental Management

    Our Tenant Portal makes it easy to manage your rental property online, anytime. From your phone, tablet, or computer, you can access everything you need in one secure place.

    Alex for Tenants

    Meet Alex, your 24/7 property assistant

    Alex is our friendly chatbot for instant support — available 24/7, free to use, with no accounts, logins or passwords needed.

    • Ask Alex things like:
    • "How much is my rent and when is it due?"
    • "My hot water system is not working"
    • "I need to add someone to my tenancy"
    • "The dishwasher is blocked"
    Try Alex NowText "Street RE" to 0488 883 644

    Alex only asks for your mobile or email and doesn't collect other personal information unless you expressly agree to share it. Information is used only to manage your request.

    Access Portal

    Log in to manage your tenancy

    Go to Portal (PropertyTree)(opens in a new tab)

    Pay Rent Online

    Pay rent quickly and securely from anywhere

    Maintenance Requests

    Submit requests and track progress in real time

    Access Documents

    View your lease, tenancy info, and important documents

    Payment History

    View payment history and account details anytime

    Easy Communication

    Communicate directly with your property manager

    Less Paperwork

    Convenient control over your tenancy — all in one place

    Need Help?

    Portal Login Help

    Get help with accessing your tenant portal, resetting passwords, and first-time login.

    First Time?

    Need activation help?

    Contact Us

    Portal Login FAQ

    Common questions about accessing your tenant portal

    Still Having Trouble?

    Our team is here to help you get access to your portal. Contact us during business hours and we'll resolve your login issues promptly.

    Email Support
    Got Questions?

    Frequently Asked Questions

    Find answers to the most common tenant questions below.

    Can't find what you're looking for?

    Contact Our Team